Privacy Policy

Effective Date: 23rd of May 2023.

1.Introduction

Welcome to YONI Solutions. We are committed to protecting your privacy and providing transparency about how we collect, use, and protect your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of information when you use our Vaginal Microbiome Swab and Personalized Probiotic Recommendation product (the “Service”).

2. Information We Collect

2.1. Personal Information:

We may collect the following personal information when you use our Service:

  • Name
  • Contact information (email address, phone number, etc.)
  • Health information, including vaginal microbiome data.
  • Billing information and address
  • Results from laboratory testing on samples you have provided
  • Answers to questions we may ask through questionnaires, through email, or any other form. 

2.2. Usage Information:

We may collect non-personal information about your use of the Service, such as:

  • Device information (e.g., IP address, browser type, device type)
  • Log data (e.g., access times, pages viewed)
  • Cookies and similar technologies (see our Cookie Policy for details)

3.How We Use Your Information

We use the information we collect for the following purposes:

3.1. Personalized Probiotic Recommendations:

We use your health and microbiome data to provide you with personalized probiotic recommendations and related insights.

3.2. Communication:

We may use your contact information to send you important updates about your account, product information, and promotional materials.

3.3. Research and Development:

We may use de-identified and aggregated data for research and development purposes to improve our Service.

4.Data Security

We take data security seriously and have implemented measures to protect your information. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

5.Data Sharing

5.1. Service Providers:

We may share your information with third-party service providers who assist us in delivering the Service, including data analysis, customer support, and payment processing.

5.2. Legal Compliance:

We may disclose your information to comply with legal obligations, protect our rights and safety, investigate fraud, or respond to government requests.

6.Your Rights

Under the GDPR, you have the following rights concerning your personal information:

6.1. Access:

You can request access to the personal information we hold about you.

6.2. Correction:

You can request correction of any inaccurate or incomplete personal information.

6.3. Deletion:

You can request the deletion of your personal information, subject to legal requirements.

7.Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices. We will notify you of any significant changes through the Service or other means.

8.Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@yonisolutions.ch.

Thank you very much!

Please ensure that you review this revised policy with legal counsel to verify its compliance with GDPR and customize it further to meet your specific needs and circumstances.